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Appeals Policies and Procedures

Denied Eligibility

The IFPA reserves the right to deny registration/applications that do not meet eligibility requirements determined by the IFPA Certification Commission. Appeals to a denied application must be submitted in writing and include an explanation of why you think you should be eligible. Appeals will be reviewed and responded to within 4-6 weeks. Send appeals to:

IFPA Appeals
14509 University Point Place
Tampa, FL 33613

Appeal of Examination Results

1. Rescoring

Exams are graded at IFPA headquarters. For security reasons, you will not be able to review the exam or get information on a particular test question. We welcome your feedback in regard to the exam. Quality control measures are in place to monitor the reliability and validity of our test scoring. If you feel there was an error in test grading and want your exam rescored, submit written request, reasoning and $10 to:

IFPA Appeals
14509 University Point Place
Tampa, FL 33613

It is likely that the score will not change. Tests will be re-graded 1 time only no later than 60 days after receipt of original exam.

2If there are any deviations from standard testing policies or improper behavior by a proctor, instructor or other class member notify the IFPA Appeals department in writing. Include an explanation of the incident, and how it negatively impacted your performance. The IFPA will need verification of the event to determine appeal decision. Respond within 30 days after testing to:

IFPA Appeals
14509 University Point Place
Tampa, FL 33613

Appeal of Disciplinary Decisions

Decisions of the IFPA Professional Review Committee may be appealed by the member found to have been in violation on the following grounds:

  1. The Professional Review Committee violated its policies and procedures fro processing complaints of ethical violations.
  2. The decision of the committee was arbitrary and capricious and was not supported by the materials provided by the complainant and the charged member.
  3. The sanctions imposed are inconsistent with or disproportional to the violations found.

After the member has received notification that he/she has been found in violation of the IFPA Code of Ethics, he/she will must notify the IFPA Appeals Committee in writing within thirty (30) business days by certified mail if he/she wishes to appeal the decision. If an appeal is not requested, the IFPA Professional Review Committee shall issue its decision as the final decision as soon as the time during which an appeal may be filed expires. An appeal may consist only of a letter stating one or more of the acceptable grounds of appeal and the reasons for the appeal. Appeals must be sent to:

IFPA Appeals
14509 University Point Place
Tampa, FL 33613

The IFPA Appeals Committee will render a decision regarding the appeal within thirty (30) business days of their receipt of the appeal. The decisions of the IFPA Appeals Committee are limited to the following:

  1. Upholding the decision of the IFPA Professional Review Committee.
  2. Upholding the decision of the IFPA Professional Review Committee, but altering sanctions.
  3. Reversing the decision of the IFPA Professional Review Committee.

All decisions of the IFPA Appeals Committee are final and are not subject to further appellate review.

Continuing Education

At this time, the IFPA Personal Fitness Trainer Certification requires twelve (12) Continuing Education Units within two years of initial certification and each year thereafter to remain valid. All IFPA primary certifications have this same requirement. For additional information on acceptable CEUS visit our website at www.ifpa-fitness.com or call the CEU Department at 1-800-785-1924.

If you wish to appeal your certification status please include written request, reasoning and applicable documentation to:

IFPA Appeals
14509 University Point Place
Tampa, FL 33613

Appeals will be reviewed and responded to within 4-6 weeks.