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Discipline, Nondiscrimintation and Confidentiality Policies & Procedures

Disciplinary Procedures

The IFPA’s code of ethics and guidelines are in place to protect the public and the profession. By becoming an IFPA Certified Personal Fitness Trainer you agree to follow the code of ethics and guidelines.

The IFPA reserves the right to reprimand, suspend or revoke a member’s certification or take action for the following reasons:

  1. Cheating or collaboration on the exam. If a student is found cheating the student will be failed automatically. Any right to retake the exam at a reduced rate will be forfeited and the student will be required to re-register for the certification paying the full registration fee.
  2. Unauthorized use of IFPA proprietary materials and or copyright infringement.
  3. Behavior that disregards the safety and rights of the client.

If a consumer or other party makes a complaint against an IFPA Certified trainer, the certificant will be notified of the complaint by certified mail. A written statement concerning the complaint is required by the certificant to the IFPA Certification Committee. Upon review of complaint, and evidence the Committee will determine if further investigation is warranted.

The Certification Committee will forward complaints that require detailed investigation to the Professional Review Committee. This Committee will consult with the IFPA Board of Directors. If the certification is revoked, the certificant will be notified and allowed to appeal the decision within 30 days. All information regarding the candidate will remain confidential.

Special Accommodations

If you require special accommodations for testing due to disability or other reason you must provide a written request with your completed registration form. Disabled candidates (visual, sensory or physical disability) must provide documentation of disability by a licensed professional (as stipulated by the Americans with Disabilities Act). The IFPA will try its best to accommodate your request and reserves the right to review request for reasonableness. Reasonable accommodations do not include steps that fundamentally alter the purpose or nature of the examination. Request must be received 6 weeks prior to exam date.

Qualified Individual with a Disability

A “qualified individual with a disability” is one who has a disability and satisfies the requisite skill, experience, education and other requirements of the service, program or activity of which he or she is being measured; and with or without accommodations, can perform the essential functions of the service, program, or activity. An essential function is one that individuals are required to perform, and removing that function would fundamentally change the service, program, or activity. A person must be a “qualified individual with a disability” to be protected under the ADA.

Fair & Equal Treatment of IFPA Students

The IFPA does not discriminate against any individual on the basis of gender, ethnicity, background, age, religion, marital status, national origin or physical disability.


All candidate information provided including eligibility, registration and testing information will remain confidential. Scores will not be provided to students over the phone. This policy helps to maintain confidentiality for the student and helps ensure accuracy of results. Test results are provided with a certificate or by letter to the applicant. Results will not be released to a third party without written authorization. The IFPA can verify to the public the certification status. No scores or other confidential information will be given out.